Travel Industry Fundamentals Continue to Deteriorate Worldwide
That’s the leading point from PiperJaffray’s most recent industry report. As eternal optimists (we are, after all, entrepreneurs who quit big fat corporate jobs to start UpTake), we searched through their report looking for the positive data that might contradict the lead. We’re still searching…
A poll from Ipsos certainly didn’t help us find positive data either. If you found some positive data about online travel, please email us (pat at uptake.com or yen at uptake.com)
To the data!
Even the good news is relative: the majority of consumers (74%) in the PiperJaffray survey responded that they plan to leave their leisure travel plans unchanged or travel more! And that is 3% higher than in September. Those that plan to do less “only” outnumber those that plan to do more by 10% (26% vs 16%). Shouldn’t that be headline news – it sounds positive!
Well, the survey doesn’t ask how much consumers are planning to spend on those trips, and even if only 10% of consumers travel less, this decline can lead to dramatic drops in occupancies, prices and yields.
The report outlines how average daily rates and revenue per mile metrics are starting to slide. ADR is down YOY for Oct and Nov by 0.5 and 1.7% respectively and RevPAR (revenue per available room) is down 7% and 8.2% respectively.
The top 10 U.S. carriers have seen 4% and 7.7% declines in Oct and Nov RPM respectively.
The data on the business travel isn’t rosy either. Ipsos reports that the picture is bleaker in 2009 than 2008 with 40% of business travelers saying expect to travel less often versus 22% who expect to travel more.
The changing market doesn’t treat everyone equally, of course. Companies that are more focused on deals, lowest price and delivering value are outperforming their peers. As PiperJaffray points out, Priceline is the big winner as its no-service fee for air tickets and ‘name your price’ opaque offerings resonate in this economy.
It’s probably not a big leap to surmise that Kayak with its price meta-search and Hotwire with its opaque pricing are also performing well.
Still, even with the overall gloomy data on demand, occupancy and yield, travel is the largest online category and there is room for profitable businesses to be built if they can better address customer needs and can cost-effectively acquire customers. No doubt it will be harder, but travel remains the great escape and part of the traditional North American and Western European way of life -anniversaries will be taken, families will need to gather (whether they all want to or not!), consumers will have to unwind. It may be a potluck at the local campground instead of a posh catered affair or a three day trip instead of four, but western consumers still have to travel, eat and find a place to lay down their weary heads.
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